Comprehensive Marine Technical Services
From machinery diagnostics to emergency response, Dial 21 MTC delivers independent, expert-led technical services to shipping companies and fleet operators worldwide.
Diagnostics & Technical Support
Specialist fault-finding and technical advisory across all vessel machinery systems — delivered on-board or remotely.
Marine Machinery Diagnostics
Systematic fault-finding across propulsion, auxiliary, and deck machinery. Identifying root causes quickly to minimise downtime and cost.
Two-Stroke Engine Expertise
Specialist knowledge of RT Flex and MAN B&W MC engines — covering performance optimisation, fault diagnosis, and overhaul guidance.
Tanker Cargo & Auxiliary Systems
Technical support for cargo, ballast, and auxiliary machinery on tanker tonnage — from routine operations to complex system failures.
Remote Technical Assistance
Real-time diagnostic guidance provided remotely to vessels and shore teams — reducing the need for costly on-board attendance.
Root Cause Analysis
Structured investigations into recurring technical failures, delivering clear findings and actionable recommendations to prevent recurrence.
Inspections, Audits & Representation
Independent vessel assessments and owner's representation — ensuring your fleet meets the highest standards of condition and compliance.
Vessel Condition Inspections
Independent machinery and hull condition assessments providing an accurate, impartial picture of vessel status for owners, buyers, and operators.
Class / Flag / PSC Readiness
Preparing vessels to meet the requirements of classification society surveys, flag state inspections, and Port State Control examinations.
Vetting & Audit Preparation
Readiness support for SIRE, CDI, and internal audits — identifying deficiencies and guiding corrective action before the inspection.
Owner's Technical Representation
Acting on the owner's behalf during dry-dock, yard visits, and vessel repair work — ensuring specifications are met and interests are protected.
Reports, Emergency Response & Training
Clear technical reporting, rapid emergency response, and training support — when it matters most.
At-Sea Emergencies & Breakdowns
Remote and on-board response to critical vessel failures — providing structured guidance to crews and shore teams under pressure.
Risk Assessments & Technical Reports
Delivering clear, well-structured, and defensible technical reports for use in decision-making, insurance, and legal proceedings.
Training & Presentation Support
Preparing classroom materials and examination presentation content for maritime training programmes and crew development.
Provisions, Spares & Dealer Contacts
We are building a dedicated service to assist vessels with sourcing ship stores, provisions, and spare parts — with direct contacts to verified dealers and suppliers at ports worldwide.
Ship Stores & Provisions
Assistance sourcing deck, engine, and catering stores at competitive rates from trusted suppliers.
Spare Parts Procurement
Identifying and liaising with OEM and aftermarket spare parts dealers for critical machinery and equipment.
Verified Dealer Network
A curated directory of port-side dealers and agents across major ports — vetted for reliability and pricing.
Need Technical Support for Your Fleet?
Available for vessel attendance globally and remote advisory 24/7. Get in touch to discuss your requirements.